Shopping

Written by Isabella Aranda Garcia What is the first thing you do when you open for the day? We get the store organized and ready for customers. The priority is making sure everything is in place so we can focus on following up with customers, processing orders, confirming availability, and making sure delivery timelines are communicated clearly and promptly. What’s ...

Written by Isabella Aranda Garcia What is the first thing you do when you open for the day?  Unbox and display whatever arrived the night before. We shop small and always have new goods coming in, so we are constantly unboxing new arrivals! What’s one thing your customers don’t know you do behind the scenes?  All the research: Identifying trends, ...

Written by Isabella Aranda Garcia What is the first thing you do when you open for the day? The first thing we take care of is making sure our three bunnies—Moo, Chuck and Chip—have everything they need. They get fresh water, food, bedding, and a clean-up every morning and evening. They are the stars of the store so they have ...

Written by Isabella Aranda Garcia What is something you wish more people knew about you and/or your business? About six months before COVID, I began rebranding Rhodadendron—a shop serving teens and women of all ages—into Rhoda, which focuses on women in their 20s to 40s. When the pandemic hit, the rebrand became more important and more involved. Rhoda launched in ...

Written by Isabella Aranda Garcia What’s something you do that seems small but makes a huge difference? Something I do that seems small but makes a huge difference is taking the time to really see each person who walks into Nine. Whether it’s remembering their style preferences, their size, or simply asking about their week, those little moments of connection ...

Written by Isabella Aranda Garcia Describe my business in 3 words. Chic. Cheerful. Curated If your business had a theme song, what would it be? “Happy” by Pharrell Williams What’s your business’s unofficial motto? Be kind to everyone. What’s your dream customer reaction? “When they say, ‘This place is so cute and amazing, and I’m coming back every week.’” What ...